Frequently Asked Questions
BUY
Here, you’ll find concise answers to common queries about navigating the home-buying process with HomeFindsYou. Learn how we can help you find your dream home efficiently.
In particular, HFY helps private home buyers who know what they are looking for and want to save time and money. It is also suitable for those who wish to receive offers directly from private sellers and thus be the first to see properties for sale in their desired area.
Real estate offers are available from private sellers, agents and new property developers.
Please describe your buying wish as precisely as possible, as this is how offers will be made. For example, if you specify that you want a bath in the bathroom, you will only receive offers that include a bath.
Once you’ve entered your preferences in the app and activated your listing, you’ll receive all the offers that match your preferences in real-time. You’ll be the first to see the property that has come up for sale, and you’ll be notified of each offer via the app.
A button next to each offer allows you to accept it. Once selected, we will send you the seller’s contact details, and the seller will also receive a notification with your contact details at that point. You can then arrange an inspection of the property.
You can pay for the service by credit card, which you enter in the box provided. No monthly fee will be automatically deducted unless you confirm it.
You can choose between three packages:
- £0 for the first month, additional services at extra cost, can be renewed for subsequent months for £5.99.
- £29.99 monthly fee, some additional services at extra cost.
- £59.99 monthly fee, all the additional services are included.
You will receive a renewal notification requiring you to confirm your request. If you don’t, the advert will automatically become a free package for 30 days from the following month, after which it will be deleted unless you have chosen to renew.
Packages are 30 days, with the possibility of renewal by the month. If you don’t renew manually, the listing is deleted.
Currently, the service is available in the South East England region.
Your contact details will not be visible on your buyer listing. They will only be visible to the seller whose offer you accept. Your contact details will be sent to the seller at that point, and you will receive theirs.
You can deactivate and delete it using the button next to the buyer listing.
SELL
Here, you’ll find concise answers to common queries about listing your property with HomeFindsYou. Learn how we can help you market your home successfully.
HFY is designed for real estate sellers who want to quickly and conveniently find motivated buyers looking for similar properties in the area. It is well suited to a private seller just starting out selling property and wants to see if there are any buyers in the area.
Once you’ve entered the details of your property for sale into the app, you’ll immediately see if there are any potential buyers for a similar property in the HFY database. By further entering and activating your listing, you will receive all the potential buyers matching your offer in real time. You will receive a running notification of each new interested party via the app if you have selected a paid package. Otherwise you need to log in yourself from time to time to see if there are new buyers that match.
It’s simple and quick, with multiple-choice answers and ticking boxes. We also allow you to conveniently share a link if the listing has already been published somewhere.
Once you have selected a paid package, the app will notify you about each new prospect buyer, so you will be the first to know when a property can be offered. Otherwise you need to log in yourself from time to time to see if there are new buyers that match.
A button next to each offer allows the buyer to accept it. Once selected, we will send you the buyer’s contact details, and the buyer will also receive your contact details at that point. You can then arrange an inspection of the property.
Once the buyer has expressed interest in viewing the property you are offering, we will send you the buyer’s contact details, and the buyer will receive your contact details. You can then arrange an inspection of the property.
You can pay for the service by credit card, which you enter in the box provided. No monthly fee will be automatically deducted unless you confirm it.
You can choose between three packages:
- £0, no monthly fee, you must manually send a separate offer for each buyer that is matched. The automatic offer-sending option is not available.
- £15.99 / 30 days, monthly fee, with automatic services, where the system sends the offer you enter to suitable buyers and notifies you.
- £25.99 / 60 days, monthly fee, with automatic services, where the system sends the offer you have entered to suitable buyers and notifies you accordingly.
You will receive a notification of the offer’s renewal and must confirm your request. If you do not confirm, the advertisement will automatically become a free package for 30 days from the following month, after which it will be deleted if you have not selected a new package for renewal.
There is no separate commission for real estate services. You only pay for the package you choose for your private listing.
Currently, the service is available in the South East England region.
Your contact details will not be visible on your listing. Only the buyer who accepts the offer will see them. At this point, your contact details will be sent to the buyer, and you will receive theirs.
You can deactivate and delete it by clicking the button next to the listing.
AGENT
Here, you’ll find concise answers to agents’ common queries about working with HomeFindsYou. Learn how we can support your professional needs.
HFY is designed for real estate agents who want to quickly and conveniently find motivated buyers looking for a similar property in the area that is for sale or already for sale. Well suited to agents looking to make non-public exclusive property offers to buyers. In this way, it is possible to save on marketing costs and to find clients by only taking action that leads to results.
Once you’ve entered the details of your property for sale into the app, you’ll immediately see if there are any potential buyers for a similar property in the HFY database. By further entering and activating your listing, you will receive all the potential buyers matching your offer in real time. You will receive a running notification of each new interested party via the app if you have selected a paid package.
It’s simple and quick, with multiple-choice answers and ticking boxes.
Once you have selected a paid package, the app will notify you about each new prospect, so you will be the first to know when a property is for sale.
Once the buyer has expressed interest in viewing the property you are offering, we will send you the buyer’s contact details, and the buyer will receive your contact details. You can then arrange an inspection of the property.
A button next to each offer allows the buyer to accept it. Once selected, we will send you the buyer’s contact details, and the buyer will also receive your contact details at that point. You can then arrange an inspection of the property.
You can pay for the service by credit card, which you enter in the box provided. No monthly fee will be automatically deducted unless you confirm it. You can choose between three packages:
- £0, no monthly fee, you must manually make a separate offer for each buying wish. The automatic offer-sending option is not available
- £15.99 / 30 days, monthly fee, with automatic services, where the system sends the offer you enter to suitable buyers and notifies you.
- £25.99 / 60 days, monthly fee, with automatic services, where the system sends the offer you have entered to suitable buyers and notifies you accordingly.
You will receive a notification of the offer’s renewal and must confirm your request. If you do not confirm, the advertisement will automatically become a free package for 30 days from the following month, after which it will be deleted if you have not selected a new package for renewal.
The subscription involves recurrent payments.
The yearly subscription allows using the product included in it during one year from the date of purchase. When the year ends, the charges are taken to continue the subscription automatically.
If you’re using a Lifetime plan, the charges will be taken only once, and you’ll be able to use the product from the subscription and receive all the updates without any additional payments or charges taken.
Note: *Prices exclude VAT/Taxes
Currently, the service is available in the South East England region.
Your contact details will not be visible on your listing. Only the buyer who accepts the offer will see them. At this point, your contact details will be sent to the buyer, and you will receive theirs.
You can deactivate and delete it by clicking the button next to the advertisement.